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Detroit Housing Commission - Customer Service Center

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(313) 877-8807

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2211 Orleans, Detroit, MI 48207

Eligibility

Families and individuals who meet federal income guidelines. Call the Section 8 Customer Service Center at 313-877-8800 for information

Description

The Detroit Housing Commission (DHC) offers several housing programs, affordable housing developments and services to our customers. We provide quality affordable housing in a safe living environment for low and moderate- income persons throughout the Detroit Metropolitan area. As the largest public housing agency in Michigan, we continue to be a catalyst for change.

The DHC’s public housing staff is responsible for the day-to-day operations and asset management has a combination of three thousand seven hundred and eight (3,708) public housing and Scattered Sites Units.

As a team we provide services to our internal customers, the residents of the DHC.  Our Lead Managers and their immediate staff have developed the necessary skills to provide customer service to our residents through strong and professional relationships.

Our fifty-four  member team that is comprised of Contract Administrators who serve as the immediate supervisor to the Lead Managers, Property Managers, Assistant Property Managers, Maintenance Staff, Skilled Trade and other office support are here to serve.  This division is responsible for monthly certifications, lease-ups, unit inspections and work orders.

Our Quality Control process serves to advocate for the residents as it ensures accuracy of the resident certifications.  In addition, it ensures all allowable deductions are given and that the total income from all sources are received in order to determine our resident’s monthly rental amount.

DHC administers the Housing Choice Voucher Program (formerly known as Section 8 vouchers and certificates) which allows people to find and/or keep their own fair-market priced rental unit by subsidizing a portion of their rent. Please check website http://www.dhcmi.org/Default.aspx or call (313) 877-8807 to check availability.

helpful tips
Walk in during these hours for quicker information Monday 1:00-4:00 PM and Fridays 9:00 AM - 11:30 AM. General program information can be dropped off Monday thru Friday 8:30 AM - 3:00 PM. Office closes everyday from 12:00 PM - 1:00 PM.
hours
Monday - Friday
8:30 a.m. - 3:00 p.m.

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